Process improvement focuses on improving an organization’s processes to
achieve results more efficiently. The emphasis is not on “what to build” but on “how
to build”. It reduces inefficiencies in processes to achieve same objectives with
better utilization of resources. Process improvement highlights the following:
Define organizational goals
Identify organization’s clients
Align processes to realize organizational goals in order to satisfy the clients.
All this leads to creation of a more efficient product to satisfy the clients better.
Process improvement leads to product improvement as it removes inefficiencies
from various processes to build a better quality product and in a more efficient
manner.